“Customer service is the new marketing.” – Derek Sivers
If you haven’t experienced our level of service, we hope you will give us a try!
If you had a great experience with our team, we would greatly appreciate your review.
See What Our Happy Clients Are Saying…
“Prime took over management of my flat a few weeks ago, and my renting experience as improved ten-fold!
Free online rental payments, and maintenance requests are fine and dandy by me, but it’s their turn-around time that makes them spectacular. I had a leaky faucet, and I requested service on 10/1 (a Saturday) and it was competed by Monday, 10/3. (That’s 1 business day, folks!). The technician dispatched arrived exactly at the time specified and replaced my entire faucet within an hour.
The staff here is also genuinely invested in the property. Communication and trust are key when it comes to managing someone’s safe-haven, and Jenny in particular is a master at these things. She personally reaches out via the form of communication you, the tenant prefer (for instance, I’m a BIG texter). She made me feel 100% at ease during the transition between management companies, and is an absolute delight.
Renting in the Bay Area sucks, but it doesn’t have to. Prime is great at making sure of that.”
“If you are someone looking to rent or an owner looking for a property management company, Prime Property Group, Inc. is a great place to do business with. They are professional and kind people, willing to go the extra mile to get the job done. Please check them out – you will not be disappointed.”
“Prime has been wonderful from the start. Jenny the marketing director is personable and genuinely cares about client’s needs, etc. She is prompt at answering any questions and emails. She keeps me posted and even reminds me of my deadlines! Mary the project manager is friendly and knows her stuff. It’s refreshing to converse and work with a lady about property construction needs. She gets what I want and is able to make it work even with my limited budget. After having a bad experience with another property management company for years, I feel I am in good hands.”
“City Construction has had a great relationship with Prime Property Group, Inc.. We refer ALL property management business to them as they are a great company with very professional staff. It’s hard to find a property management company that thinks outside of the box and goes the extra mile to make tenants and owners happy, but they do. I, myself, and City Construction would highly recommend Prime Property Group, Inc. to any of our friends, family and clients.”
“Prime Property Group, Inc. has been great to work with! They helped us find a place quickly within our budget. We love our new home and our few maintenance requests have been taken care of promptly. We have sent in other requests too, and they have always been taken care of immediately. They are professional and their staff is friendly, they treat us like family. We appreciate all their effort. We can’t thank you enough!”
“Excellent experience. Julie is very professional. I am happy with Prime Property Group, Inc.. In the past I’ve worked with different companies and my experience was not the same.”
“I am a current tenant under Prime Property Group, Inc.. I’ve had good experiences so far communicating with the property management team and making any necessary requests. I feel comfortable and satisfied working with them for the remainder of my time in their managed units.”